What You Get
Stop using your service advisors as a key desk
Customers check in at home, drop keys in a secure locker, pay by link and collect when ready. Choose interior or exterior KeyNest lockers: exterior lockers run 6am–6pm, interior lockers suit showroom hours. Your advisors stay on the jobs that need a conversation.
Home check-in
Customers confirm their vehicle and extras by SMS before they arrive.
Secure key lockers
Two options: interior lockers inside your showroom for opening hours, or exterior lockers outside for drop-off and pick-up from 6am to 6pm. Both are PIN-coded KeyNest smart lockers with CE-marked electronic locks.
SMS updates
Customers are kept informed from drop-off through to ready for collection.
Pay by link
Customers pay on their phone through Nuvei pay-by-link, and their keys are waiting.
Proven in the field
KeyNest has secured key handovers for 25 years. AutoForce brings a decade of experience in ANZ dealerships.
The numbers
A conservative example for a mid-sized dealership
Based on 1,000 ROs a month, with 50% of customers checking in at home once it's established and 1 in 10 adding an extra item (the industry average). Expect closer to 25% in the first few months while customers get used to it. Your numbers will differ, so we'll run them on your mix.
$17,412
Net gain a year, after all costs
From Year 2, after the locker, KeyNest software and extra payment link fees. Year 1 is $9,663, allowing for the ramp-up from 25% and the one-off locker cost.
1 in 18
Check-ins buying to break even
In Year 1, including the locker, at a $100 average item and 48% gross profit. The industry average is 1 in 10.
$1.90
Cost per key transaction
KeyNest software and extra payment link fees spread across 500 digital check-ins a month. $2.65 in Year 1, including the locker and the ramp-up.
42 hrs
Advisor time freed each month
About 5 minutes saved at the counter per digital check-in. Not counted in the dollars above.
Worked example based on stated assumptions, not a guarantee. Results depend on your menu set-up, pricing and take-up.
Seven tools. One platform
for your whole dealership
01
Service Key Drop Off
6am–6pm key drop-off with interior or exterior lockers, no extra staff
Customers check in from home, drop keys in a secure KeyNest locker, pay by link and collect when ready. Choose interior or exterior lockers: exterior lockers are open 6am–6pm, interior lockers work during showroom hours. Your advisors stay on the work that needs them.
